Proudly serving Grey & Bruce Counties — compassionate home care, close to home.

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Privacy Policy

Introduction

Bayside Home Care ("we," "us," "our," or the "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We collect information you provide directly to us, such as:

  • Name, email address, and phone number
  • Care-related information and health details
  • Billing and payment information
  • Communications and inquiries about our services

How We Use Your Information

We use the information we collect to:

  • Provide and improve our home care services
  • Communicate with you about your care and services
  • Process payments and billing
  • Respond to your inquiries and requests
  • Comply with legal and regulatory obligations
  • Protect the rights and safety of our clients and staff

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted partners who assist us in providing services, such as payment processors and healthcare coordinators, under strict confidentiality agreements. We may also disclose information when required by law or to protect our legal rights.

Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, and destruction. However, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use strong passwords and protect your personal information.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your information
  • Opt out of certain communications

To exercise these rights, please contact us at info@baysidehomecare.ca.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: info@baysidehomecare.ca

Last updated: April 2026